Privacy policy

Last updated: July 13, 2026

Tokha Safety PPE ("we," "us," or "our") operates tokhasafetyppe.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site, make a purchase, or otherwise communicate with us. Our Site is powered by Shopify, which also processes certain information on our behalf as described below.

Information We Collect

  • Contact information: name, email address, shipping and billing address, phone number (if provided).
  • Order information: products purchased, order value, and payment confirmation (payment card details are processed directly by Shopify and our payment providers — we do not store your full card number).
  • Device and usage information: IP address, browser type, pages viewed, and referring pages, collected automatically via cookies and similar technologies.

How We Use Your Information

  • To process and fulfill your orders, including shipping and customer support.
  • To communicate with you about your order, respond to inquiries, and provide support.
  • To improve our Site, products, and customer experience.
  • To detect and prevent fraud or unauthorized transactions.
  • To send marketing communications, only if you have opted in, and you may unsubscribe at any time.

Sharing Your Information

We share information with service providers who help us operate our business, including Shopify (our e-commerce platform), payment processors, and shipping carriers (USPS, UPS, FedEx, DHL Express). We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at sales@tokhasafetyppe.com.

Contact Us

If you have questions about this Privacy Policy, contact us at sales@tokhasafetyppe.com or by mail at Tokha Safety PPE, Chelmsford, MA, USA.